Although deploying DMARC can be viewed as a one-time technology upgrade, managing and maintaining DMARC compliance requires long-term effort to remain effective. dmarcian Dedicated Support team members can help you with managing DMARC-related incidents, editorializing data reviews, and embedding DMARC into your organization’s daily operations.

dmarcian offers tier-based options that ensure the support package you invest in meets your needs. Above all, having a Dedicated Support package provides timely and complete responses to your business-critical needs around email authentication and security.

A Dedicated Support Package means you’ll have an on-demand subject matter expert.

Program Description

Dedicated Support packages provide you with a capable resource at the ready. Gaining direct access to dmarcian support agents helps extends your organization’s capabilities in the following key areas of your DMARC project:

  • Basic or advanced DMARC principles
  • Email authentication (SPF/DKIM/DMARC)
  • DNS record creation and validation
  • Email best practices and standards
  • Source management
  • Troubleshooting delivery errors

If you are without proficiency in any of the above skillsets, a Dedicated Support Package may be right for you.

Want to know more? Contact us for pricing and details.

Standard

  • Priority response times
  • One-on-one scheduled phone and screen sharing support with a DMARC expert
  • Up to 1 Incident/quarter
  • Response time – 3 business days
  • Annual data review
  • Early access to beta features

Professional

  • Priority response times
  • One-on-one scheduled phone and screen sharing support with a DMARC expert
  • Up to 4 Incidents/quarter
  • Response time – 48 hrs or by end of next business day
  • Bi-annual data review
  • Single Team contact (e.g. Messaging team)
  • Early access to beta features

Premium

  • Priority response times
  • One-on-one scheduled phone and screen sharing support with a DMARC expert
  • Up to 10 Incidents/quarter
  • Response time – 24hr or by next business day
  • Quarterly data review
  • Team Based contacts for a business unit
  • Early access to beta features

Custom

  • Completely customized to suit your organizations needs;
  • Full outsourcing of DMARC related maintenance is possible.