We are always looking to work with great people. If you’d like to start a conversation about a role not listed on this page, email us at employment@dmarcian.com! Learn more about our hiring process here.

New Business Analyst

Our mission is to spread DMARC everywhere. We offer superior tooling, educational resources, and knowledgeable support—but at our core, we’re people helping other people understand and protect a vital asset, their email domains. Staying focused on our mission means we’re constantly improving by learning from the challenges that everyone faces while deploying DMARC.

The New Business team is relationship-driven, focused on developing a deep understanding of the unique needs of our customers and how we can help them. More akin to advisors or advocates than traditional sales, the New Business team educates our customers about the technologies of email domain protection and the use of our platform and services, while providing the internal feedback required for meaningful innovation.

As New Business Analyst, you will research inbound leads and serve in a critical role as the initial contact point for users. You excel at listening carefully (even over email), helping people get timely answers, and explaining the basics of dmarcian’s offerings and baseline of support FAQs. We consider this position as a launching pad for future growth within dmarcian and for your career, as we provide paths for continued learning and new roles based on your interests and strengths. 

Responsibilities

  • Qualify and manage inbound lead pipelines through our CRM
  • Tackle customer relationships with gusto, timeliness, expertise, and brevity
  • Communicate tactfully with technical and nontechnical folks across verticals to explain how our offerings fit user needs. 
  • Provide a positive user interaction—whether through email, phone calls, or other digital mediums. 
  • Coordinate the hand off of relationships to dmarcian’s New Business Representatives and other circles.

Who We’re Looking For

  • You’re organized, detail-oriented, and professional-minded.
  • You’re driven by curiosity—to learn the many applications we rely on daily as well as learning about DMARC and its supportive technologies. 
  • You have exceptional communication skills and you’re resourceful, adaptable, and highly organized.
  • You have the ability to self-manage and prioritize tasks appropriately through a high volume of concurrent projects, while operating asynchronously.
  • You resonate with our culture and values and have an eagerness to be actively involved in cultivating and refining our practices accordingly. We believe in empathy and patience for clients and coworkers, having a positive outlook, and the capacity to acknowledge and resolve problems.

Role Objectives

  • Become knowledgeable about what we offer and how we can help nearly everyone (non-technical persons, small-medium businesses, government institutions, technical security teams, etc.)
  • Grow user awareness and understanding of DMARC through improved processes
  • Deepen your skills and interests in business development, lead generation, customer service or other related areas

More information about our application process and what we offer can be found here.  

Our goal is to hire the best, brightest and most intrinsically motivated people. We also understand that can’t always be reflected via conventional work experience. At dmarcian, we believe diverse perspectives make us stronger. If you believe you have the skills and passion for this role and you like who we are, we encourage you to apply even if your previous experience isn’t a conventional match. 

dmarcian employs, trains, compensates, promotes, and supports regardless of race, religion, color, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, and other protected status as required by applicable law (and because it is the right thing to do).

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New Business Representative

Our mission is to spread DMARC everywhere. We offer superior tooling, educational resources, and knowledgeable support—but at our core, we’re people helping other people understand and protect a vital asset, their email domains. Staying focused on our mission means we’re constantly improving by learning from the challenges that everyone faces while deploying DMARC. 

The New Business team is relationship-driven, focused on developing a deep understanding of the unique needs of our customers and how we can help them. More akin to advisors or advocates than traditional sales, the New Business team educates our customers about the technologies of email domain protection and the use of our platform and services, while providing the internal feedback required for meaningful innovation.

As a New Business Representative, your focus will be on demystifying DMARC and related domain management solutions, articulating the use and value of our services, solving user issues, and maintaining client relationships. You will find innovative ways of engaging and educating users to ensure they progress in their journey to protect their digital assets. Using continuously gained technical and experiential knowledge, you will help optimize user experience across the company. 

Responsibilities

  • Be knowledgeable about what we offer and how we can help nearly everyone (non-technical persons, small-medium businesses, government institutions, technical security teams, etc..). 
  • Manage a pipeline of inbound leads to record, engage, develop, and maintain relationships with clients. 
  • Collaborate with other departments to continuously improve process and collateral as we introduce enhancements and new products and services.

Who We’re Looking For

  • You have the ability to self-manage and prioritize tasks appropriately through a high volume of concurrent projects, while operating asynchronously.
  • You’re a great communicator, both internally and externally with great written and verbal communication skills. 
  • You have exceptional attentiveness to detail. You’ll listen to our clients unique needs and take a consultative approach with them. Being a systems-thinker is helpful.
  • You’re naturally curious, with the confidence to try new things. You’re motivated to learn and utilize the many applications we rely on daily. Growth mindset, belief in change, and being a big-picture problem-solver is important.
  • You resonate with our culture and values and have an eagerness to be actively involved in cultivating and refining our practices accordingly. We believe in empathy and patience for clients and coworkers, having a positive outlook and the capacity to acknowledge and resolve problems.

Role Objectives

  • Increase the percentage of prospective users converting to active customers and improve customer retention.
  • Solve user issues by focusing on systemic rather than symptomatic solutions.
  • Client’s improved understanding of the value and intricacies of domain management. 

More information about our application process and what we offer can be found here.  

Our goal is to hire the best, brightest and most intrinsically-motivated people. We also understand that can’t always be reflected via conventional work experience. At dmarcian, we believe diverse perspectives make us stronger. If you believe you have the skills and passion for this role and you like who we are, we encourage you to apply even if your previous experience isn’t a conventional match. 

dmarcian employs, trains, compensates, promotes, and supports regardless of race, religion, color, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, and other protected status as required by applicable law (and because it is the right thing to do).

Apply - New Business Representative

Senior Product Designer

Our mission is to spread DMARC everywhere. We offer superior tooling, educational resources, and knowledgeable support—but at our core, we’re people helping other people understand and protect a vital asset, their email domains. Staying focused on our mission means we’re constantly improving by learning from the challenges that everyone faces while deploying DMARC.

The Product and Development circles are driven to create an inviting, inclusive user experience while maintaining and improving our free public tools and robust domain management platform. The technology we help customers implement is highly technical, but their interactions with our tooling and platform should be informative and enjoyable.

As the Senior Product Designer, your focus will be on refining the cohesiveness, design and accessibility of the dmarcian site and application. You have the ability to envision and design the best user experience, using both data and human-informed research. You have an informed understanding of graphic and user-interaction based design principles, as well as the desire to build with a commitment to quality and excellent attention to detail.

Responsibilities

  • Collaborate heavily with frontend engineering on the migration to a single-page application
  • Research root design problems and vet solutions based on user testing, interviews, and data analysis
  • Create and maintain layout components and documentation of design patterns and elements (typography, iconography, etc.) 
  • Work with world-wide team members across multiple departments and projects to develop efficient, enjoyable, and accessible UX processes
  • Build a standardized design infrastructure to streamline engineering’s implementation efforts and ensure consistency
  • Have the ability to work overlapping hours with US Eastern time morning hours

Who We’re Looking For

  • You’re passionate about legible, aesthetic, user interface design and have all kinds of ideas about how to improve it. 
  • You value collaborative conflict in decision-making, and continuous improvement of systems. 
  • You show the ability to be self-critical and improve your work based on feedback.
  • You have over 5 years of experience in product design and user interaction, as well as familiarity with associated tools (e.g. Sketch, Figma, InVision).
  • You have exceptional communication skills—you’re resourceful, adaptable, and highly organized. 
  • You have the curiosity to learn about all things DMARC
  • You have the ability to self-manage and prioritize tasks appropriately through a high volume of concurrent projects, while operating asynchronously.
  • You resonate with our culture and values and have an eagerness to be actively involved in cultivating and refining our practices accordingly. We believe in empathy and patience for clients and coworkers, having a positive outlook, and the capacity to acknowledge and resolve problems.

Role Objectives

  • Design an environment that’s friendly to customers at all levels of technical comfort
  • Build relationships with stakeholders in our product: both coworkers and clients
  • Work closely between multiple circles on new feature cohesion and design

More information about our application process and what we offer can be found here.  

Our goal is to hire the best, brightest and most intrinsically motivated people. We also understand that can’t always be reflected via conventional work experience. At dmarcian, we believe diverse perspectives make us stronger. If you believe you have the skills and passion for this role and you like who we are, we encourage you to apply even if your previous experience isn’t a conventional match. 

dmarcian employs, trains, compensates, promotes, and supports regardless of race, religion, color, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, and other protected status as required by applicable law (and because it is the right thing to do).

Apply - Senior Product Designer

QA Automation Engineer

Our mission is to spread DMARC everywhere. We offer superior tooling, educational resources, and knowledgeable support—but at our core, we’re people helping other people understand and protect a vital asset, their email domains. Staying focused on our mission means we’re constantly improving by learning from the challenges that everyone faces while deploying DMARC.

The Product and Development circles are driven to create an inviting, inclusive user experience while maintaining and improving our free public tools and robust domain management platform. The technology we help customers implement is highly technical, but their interactions with our tooling and platform should be informative and enjoyable.

As Quality Assurance (QA) Automation Engineer, you’ll lead efforts to generate layers of automation to test user and application program interface code, as well as find regressions in features at every stage of production and implementation. You’ll fill a primary internal support role as we move to our next generation UI. 

Responsibilities

  • Work closely with engineering to innovate and build user interface, including our migration to a single-page application
  • Collaborate between the Operations, Development, and Product circles to continuously improve products and best practices
  • Clearly and concisely articulate complex technical, architectural, and/or organizational problems and propose thorough, iterative solutions across circles
  • Develop high-quality test automation code for features, bug fixes and hotfixes

Who We’re Looking For

  • You have three or more years of experience in QA automation engineering or related application performance testing, and the confidence to lead projects between multiple teams.
  • You have familiarity with automation frameworks that work within single-page applications (e.g. Playwright, Cypress).
  • You’re curious about and/or have experience in these systems: SaaS application development and testing, Python application testing (Django is a plus), email ecosystem work, Google Cloud Platform, Git, GitLab CI/CD, performance and/or load testing, security pen testing, and containerized applications (e.g. Docker) 
  • You have exceptional communication skills—are resourceful, adaptable, and highly organized.
  • You’re motivated to learn about all things DMARC
  • You’re detail-oriented, with the ability to self-manage and prioritize tasks through a high volume of concurrent projects, while operating asynchronously.
  • You resonate with our culture and values and have an eagerness to be actively involved in cultivating and refining our practices accordingly. We believe in empathy and patience for clients and coworkers, having a positive outlook, and the capacity to acknowledge and resolve problems.

Role Objectives

  • Maintain a CI/CD pipeline to ensure changes can be delivered frequently, consistently, and reliably to staging and production environments
  • Advocate for and strengthen best practices company-wide
  • Pursue improvements to the platform and push forward initiatives to implement them

More information about our application process and what we offer can be found here.  

Our goal is to hire the best, brightest and most intrinsically-motivated people. We also understand that can’t always be reflected via conventional work experience. At dmarcian, we believe diverse perspectives make us stronger. If you believe you have the skills and passion for this role and you like who we are, we encourage you to apply even if your previous experience isn’t a conventional match. 

dmarcian employs, trains, compensates, promotes, and supports regardless of race, religion, color, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, and other protected status as required by applicable law (and because it is the right thing to do).

Apply - QA Automation Engineer

Technical Project Manager

Our mission is to spread DMARC everywhere. We offer superior tooling, educational resources, and knowledgeable support—but at our core, we’re people helping other people understand and protect a vital asset, their email domains. Staying focused on our mission means we’re constantly improving by learning from the challenges that everyone faces while deploying DMARC.

The Product and Development circles are driven to create an inviting, inclusive user experience while maintaining and improving our free public tools and robust domain management platform. We utilize contemporary research practices, along with attentive listening to both team-members and users, to improve focus on the big-picture implications of issues—translating them to improvements in the efficiency (and enjoyability) of our work processes.

As the Technical Project Manager, you’ll be responsible for providing project plans, tools, and associated management to undertake established initiatives within dmarican. You will lead projects by utilizing your technological expertise throughout the company, as well as participate in the hiring and training of relevant support members. 

Responsibilities

  • Ensure well-planned lifecycle project stages are created and completed by all team members and departments.
  • Work closely with product development teams to gather and organize specifications for new feature creation and refinement, and UI/UX improvements.
  • Strategize to improve aspects of project planning and the management of resources company-wide
  • Clearly and concisely articulate complex technical, architectural, and/or organizational problems and propose thorough, all-encompassing, iterative solutions 

Who We’re Looking For

  • You have industry expertise and considerable knowledge with applying project management processes, methods and strategies.
  • You maintain excellent time management, communication, and organizational skills along with the ability to establish guidelines in these areas for others.
  • You embody a strong sense of personal accountability and room for growth regarding decision-making. 
  • You have professional experience applying analytical thinking and problem-solving skills in a high-level collaborative environments while maintaining a teamwork mentality
  • You value collaborative conflict in decision-making, continuous improvement of systems, and show the ability to improve your work based on feedback.
  • You have the curiosity to learn about all things DMARC
  • You have the ability to prioritize tasks appropriately through a high volume of concurrent projects, while operating asynchronously.
  • You resonate with our culture and values and have an eagerness to be actively involved in cultivating and refining our practices accordingly. We believe in empathy and patience for clients and coworkers, having a positive outlook, and the capacity to acknowledge and resolve problems.

Role Objectives

  • Ensure projects are completed to specification, within an established time frame and budget
  • Demonstrate the ability to predict challenges and seek to proactively head-off obstacles and improve company practices
  • Develop meaningful workflows and practice effective, non-traditional supervision of projects across diverse departmental teams
  • Propose interesting opportunities to assist leadership in market research, strategic planning, and future features.

More information about our application process and what we offer can be found here.  

Our goal is to hire the best, brightest and most intrinsically motivated people. We also understand that can’t always be reflected via conventional work experience. At dmarcian, we believe diverse perspectives make us stronger. If you believe you have the skills and passion for this role and you like who we are, we encourage you to apply even if your previous experience isn’t a conventional match. 

dmarcian employs, trains, compensates, promotes, and supports regardless of race, religion, color, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, and other protected status as required by applicable law (and because it is the right thing to do).

Apply - Technical Project Manager