Employment Opportunities

Our mission is to make email better by spreading DMARC everywhere, but at our core, we’re people helping people.

We’re a self-funded, global B Corp dedicated to upgrading the entire world’s email by making DMARC accessible to all. Being fully self-funded allows us to prioritize people over shareholders. We believe in the potential of everyone and strive to speak to that in all aspects of our company. At our heart, we are a sociocracy, and our unique structure allows us to radically innovate because all voices are heard. 

As our BIlling Coordinator, your focus will be on helping us spread the word about DMARC by providing assistance with billing/invoicing across all departments, monitoring financial transactions and reports,  and keeping informed about current legislation relating to finance and accounting.

Who We’re Looking For

• Organized. You’re detail-oriented and capable of managing and prioritizing concurrent projects in an asynchronous environment.
• Communicator. Working remotely will be an opportunity for your communication skills to shine not only in customer communication, but as you interact with your colleagues via email, instant messaging and virtual meetings. 
• Coordinator. Collaborating with customers, third party institutions and other team members to resolve billing inconsistencies and errors. 
• Curious. Curiosity drives you and you have a belief in change. You’re driven to learn about DMARC and its supportive technologies.
• Empathetic. You’ve researched us and you resonate with our culture and values. With the capacity to acknowledge and resolve problems, you practice empathy and patience with coworkers.
• Multi-tasker. You are able to balance compliance with all company, local, state, and federal accounting and financial regulations.
• Experienced. A strong preference will be given to those with experience in cybersecurity or SaaS. We’re looking for folks who have worked with the following:
  • 1-3 years of experience working with billing/invoicing is preferred.
  • International transaction experience is highly preferred
  • Previous report generation or financial background
  • Technical customer service experience
  • Technical systems exposure
  • Prove to be intrinsically motivated and organized
  • Maintain a high standard of ethics, including familiarity with PII ethics through GDPR and/or HIPAA
  • Work comfortably within multiple computer programs including, but not limited to, Help Scout, Xero, QuickBooks, Pipedrive, Chargebee, Panda Docs, Google Suite, 3rd party invoicing sites, Slack, etc.

The Responsibilities

• Handle multiple time-sensitive tasks coming from Business Unit Directors, New Business Teams, Controller, Operations, Account Managers, and customers
• Review purchase orders for accuracy and client invoicing procedures, ensure CRM information is complete and accurate, QA automated invoices for accuracy
• Complete vendor forms to establish and manage payment portals for clients
• Oversee the Billing queue and prioritize work in a professional manner
• Routinely communicate summaries of billing concerns that arise to leadership to improve operational procedures.
• Field Billing related questions 
• Participate in workflow improvements and integrate new features into process
• Monitoring financial systems, transactions, and reports.
• Processing accounts receivable and payable.
• Understanding ledgers.
• Complying with all company, local, state, and federal accounting and financial regulations.
• Compiling, analyzing, and reporting financial data.
• Presenting data to the organization
• Keeping informed about current legislation relating to finance and accounting.
• Assisting management in the decision-making process by preparing budgets and financial forecasts.
• Collaborating with customers, third party institutions and other team members to resolve billing inconsistencies and errors
• Inputting payment history, upcoming payment information or other financial data into an individual account
• Informing customers of any missed or upcoming payment deadlines

Why join us?

About dmarcian & our work environment:

• Remote first. Small, fast growing, profitable, not-VC-funded, global company.
• Team of professionals working together with only enough process to make sure work happens without needing to understand how every individual gets their work done.
• This role’s timezones: Americas
• See our About page for more information on our values, way of working, and to meet the team.

Role Objectives

• Upholding superior support within our Finance Circle and continuing to educate the team of finance/accounting compliance trends/updates. 

Apply for Billing Coordinator

Our mission is to spread DMARC everywhere. We offer superior tooling, educational resources, and expert support—but at our core, we’re people helping other people understand and protect a vital asset, their email domains. Staying focused on our mission means we’re constantly improving by learning from the challenges that everyone faces while deploying DMARC.

 

We are growing our Development Operations team and seeking individuals with Linux systems administration experience at the core, biased towards security, networking, and provisioning automation to join our team.

Responsibilities 

• Managing daily system operations of GCP and our platform
• Troubleshooting system and network issues
• Helping Product Development with systems-based architectural decisions
• Implementing and documenting methodologies for maintaining our infrastructure as we grow, both refining existing mechanisms and developing new processes
• Monitor and capture metrics for system operations
• Monitor systems for security events
• Extending current, and creating new automation to accomplish all of the above
• Work closely with our Development team to design and implement new infrastructure needs to support future initiatives

 

Who We’re Looking For

 

• A strong Linux/Unix background, with a good understanding of Linux configuration mechanisms (We primarily use Ubuntu)
• Experience developing large automation efforts with standard Linux tools
• Experience with automation tooling such as Ansible, Puppet, Chef (strong preference for Ansible)
• Previous professional experience in Google Cloud Platform
• Experience with (or willing to learn) Infrastructure as Code (We use Terraform)
• A good understanding of the end-to-end Mail Transport process and protocols (We use Postfix)
• A good understanding of the TCP/IP stack, basic routing and firewalling concepts, and how to troubleshoot networking issues
• Database management, monitoring and support experience (strong preference for PostgreSQL experience).
• Previous professional experience with an enterprise monitoring system (strong preference for Zabbix experience)
• Excellent attention to detail and problem solving skills
• A passion for computer, network, and application security

 

Role Objectives

 

• Monitor, maintain, and optimize infrastructure to ensure high availability and minimal downtime for applications and services
• Ensure all systems and software is ‘in support’ from a versioning standpoint
• Adopt security and best practice measures designed to protect the health of the platform and customer data.

 

Other Information

 

• North America candidates only
• 100% Remote
• This is a full-time position
• Core hours for this position are 10am-2pm ET during the week.
• Development Operations technician needs to be able to respond outside of business hours for system maintenance, outages and emergencies (this, too, is minimal)

 

More information about our application process and what we offer can be found here.  Because dmarcian is committed to an inclusive hiring process, please identify yourself by the initial of your first name along with your full last name in your submitted application, resume and letter of interest. Please submit all documentation in PDF format.

 

Our goal is to hire the best, brightest and most intrinsically motivated people. We also understand that can’t always be reflected via conventional work experience. At dmarcian, we believe diverse perspectives make us stronger. If you believe you have the skills and passion for this role and you like who we are, we encourage you to apply even if your previous experience isn’t a conventional match. 

 

dmarcian employs, trains, compensates, promotes, and supports regardless of race, religion, color, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, and other protected status as required by applicable law (and because it is the right thing to do).

 

Apply for Development Operations Engineer – US

Apply for Development Operations Engineer – IE

Our mission is to make email better by spreading DMARC everywhere, but at our core, we’re people helping people. We’re a self-funded, global B Corp dedicated to upgrading the entire world’s email by making DMARC accessible to all. Being fully self-funded allows us to prioritise people over shareholders. We believe in the potential of everyone and strive to speak to that in all aspects of our company. At our heart, we are a sociocracy, and our unique structure allows us to radically innovate because all voices are heard. 

 

As a New Business Coordinator, you will play a key role in supporting new business opportunities, facilitating ongoing renewals, and conducting essential market research. You will engage and educate a diverse range of customers, helping them understand the value of DMARC. Working closely with a small team based in the EMEA region, you’ll contribute to growing DMARC adoption through a focus on country-specific development and advocacy. This is an exciting opportunity to join dmarcian as we grow our team in Ireland. Please be prepared for a guided 90-day onboarding process, where you will be supported and fostered to learn your new role.

 

Who We’re Looking For

• Self-motivated and organised, with a proven ability to excel in remote work environments.You’re able to work independently and have the initiative to bring new ideas to share with the rest of the team.
• Communicator. Being able to work effectively in a remote environment is an opportunity for your communication skills to shine. Be comfortable with customer facing presentations and internal presentations, including Q&A sessions, as you will primarily interact with customers and your colleagues via email, instant messaging and virtual meetings. 
• Curious and proactive, eager to learn about all aspects of DMARC and continuously expand your knowledge. You will be able to learn, question and work both individually and collaboratively with the support of the dmarcian team.
• Effective multitasker, capable of prioritising tasks in a fast-paced environment with multiple projects, while thriving in an asynchronous work setting.
• Skilled in workflow development and self-management, with the ability to create and implement efficient processes to achieve goals.
• Culturally aligned and inclusive, embracing our company values while actively promoting diversity, equity, and inclusion in all interactions and initiatives.

Preference will be given to candidates with experience in cybersecurity, the email ecosystem, DNS, and domain management. We are looking for a team member who is not only capable but also enthusiastic about contributing to a collaborative and inclusive workplace that values growth, learning, and diversity of thought.

 

Responsibilities:

• Gain deep knowledge of our offerings and effectively communicate how we can support a wide variety of customers, including non-technical individuals, small to medium-sized businesses, government agencies, and technical security teams.
• Manage and qualify inbound leads, developing and maintaining meaningful relationships with clients.
• Maintain a strong commitment to delivering high-quality, actionable market research and competitive analysts that supports our strategic EMEA initiatives and helps drive informed decision-making.
• Coordinate both virtual and in-person events, including webinars and industry gatherings.
• Work cross-functionally to continuously refine processes and collateral, ensuring the smooth introduction of new products and services.
• Work effectively as a remote employee with a combination of discipline, organisation, and effective communication.
• Expertise working within a CRM and transacting with customers through onboarding and renewal transactions, including upgrades and downgrades, and comfort in explaining plan differentiation and value adds of plan features. 
• Handle multiple time-sensitive tasks coming from Business Unit Directors, New Business Teams, Controller, Operations, Account Managers, and customers
• Review purchase orders for accuracy and client invoicing procedures, ensure CRM information is complete and accurate, QA automated invoices for accuracy
• Complete vendor forms to establish and manage payment portals for clients
• Oversee the Billing queue and prioritize work in a professional manner
• Routinely communicate summaries of billing concerns that arise to leadership to improve operational procedures.

Role Objectives:

• Build strong, collaborative relationships with clients, partners, and team members.
• Effectively qualify and process new business deals and renewals.
• Identify and propose opportunities to assist leadership in market research, strategic planning, and future product development.
• Cultivate EMEA business and constructively collaborate with team members in Ireland. 
• Anticipate challenges and take a proactive approach to problem-solving, continuously improving company practices.

This role is an excellent opportunity for someone who thrives in a dynamic, diverse environment and is passionate about contributing to an inclusive and collaborative workplace.

 

Apply for New Business Coordinator (EMEA)

Our mission is to make email better by spreading DMARC everywhere, but at our core, we’re people helping people. We’re a self-funded, global B Corp dedicated to upgrading the entire world’s email by making DMARC accessible to all. Being fully self-funded allows us to prioritize people over shareholders. We believe in the potential of everyone and strive to speak to that in all aspects of our company. At our heart, we are a sociocracy, and our unique structure allows us to radically innovate because all voices are heard. 

 

As a New Business Coordinator, you will play a key role in supporting new business opportunities, facilitating ongoing renewals, and conducting essential market research. You will engage and educate a diverse range of customers, helping them understand the value of DMARC. You’ll contribute to growing DMARC adoption through a focus on country-specific development and advocacy. Please be prepared for a guided 90-day onboarding process, where you will be supported and fostered to learn your new role.

 

Who We’re Looking For

• Self-motivated and organized, with a proven ability to excel in remote work environments.You’re able to work independently and have the initiative to bring new ideas to share with the rest of the team.
• Communicator. Being able to work effectively in a remote environment is an opportunity for your communication skills to shine. Be comfortable with customer facing presentations and internal presentations, including Q&A sessions, as you will primarily interact with customers and your colleagues via email, instant messaging and virtual meetings. 
• Curious and proactive, eager to learn about all aspects of DMARC and continuously expand your knowledge. You will be able to learn, question and work both individually and collaboratively with the support of the dmarcian team.
• Effective multitasker, capable of prioritizing tasks in a fast-paced environment with multiple projects, while thriving in an asynchronous work setting.
• Skilled in workflow development and self-management, with the ability to create and implement efficient processes to achieve goals.
• Culturally aligned and inclusive, embracing our company values while actively promoting diversity, equity, and inclusion in all interactions and initiatives.

Preference will be given to candidates with experience in cybersecurity, the email ecosystem, DNS, and domain management. We are looking for a team member who is not only capable but also enthusiastic about contributing to a collaborative and inclusive workplace that values growth, learning, and diversity of thought.

 

Responsibilities:

• Gain deep knowledge of our offerings and effectively communicate how we can support a wide variety of customers, including non-technical individuals, small to medium-sized businesses, government agencies, and technical security teams.
• Manage and qualify inbound leads, developing and maintaining meaningful relationships with clients.
• Maintain a strong commitment to delivering high-quality, actionable market research and competitive analysts that supports our strategic US initiatives and helps drive informed decision-making.
• Coordinate both virtual and in-person events, including webinars and industry gatherings.
• Work cross-functionally to continuously refine processes and collateral, ensuring the smooth introduction of new products and services.
• Work effectively as a remote employee with a combination of discipline, organization, and effective communication.
• Expertise working within a CRM and transacting with customers through onboarding and renewal transactions, including upgrades and downgrades, and comfort in explaining plan differentiation and value adds of plan features. 

Role Objectives:

• Build strong, collaborative relationships with clients, partners, and team members.
• Effectively qualify and process new business deals and renewals.
• Identify and propose opportunities to assist leadership in market research, strategic planning, and future product development.
• Cultivate US business and constructively collaborate with team members.
• Anticipate challenges and take a proactive approach to problem-solving, continuously improving company practices.

This role is an excellent opportunity for someone who thrives in a dynamic, diverse environment and is passionate about contributing to an inclusive and collaborative workplace.

 

Apply for New Business Coordinator (US)

Our mission is to make email better by spreading DMARC everywhere, but at our core, we’re people helping people.

The Product and Development teams are driven to create an inviting, inclusive user experience while maintaining and improving our free public tools and robust DMARC Management Platform. The technology we help customers implement is highly technical, but interactions with our tooling and platform should be informative and enjoyable.Our team uses Slack to communicate as well as Google Workspace to organize and communicate our work. The Development Team uses Unix-based machines, typically Macs, for development work.

As the Software Developer, you’ll primarily be in a support role in application maintenance and feature implementation. Along with our lead engineers, you’ll respond to spontaneous support requests and fulfill bug fixes.

Who We’re Looking For

• Experienced. You have five or more years of building enterprise applications. We have a strong preference for folks with experience in cybersecurity, the email ecosystem, and DNS and domain management.
  • Platforms: Google Cloud Platform, UNIX-based systems, Gitlab CI/CD
  • Languages: Python, SQL
  • Frameworks: Django, Django REST
  • Databases: PostgreSQL
  • Demonstrable experience developing backend REST API services
  • Experience with Agile and/or scrum
  • Exposure/familiarity with Slack, Google Workspace, and Unix-based machines (typically Macs)
• Curious. Curiosity drives you, and you’re driven to learn about DMARC and its supportive technologies.
• Communicator. Working remotely will be an opportunity for your communication skills to shine as you interact with customers and your colleagues via email, instant messaging and virtual meetings.
• Organized. Professionally, you’re detail-oriented and capable of managing and prioritizing the needs of both customers and the organization in an asynchronous environment.
• Empathetic. You’ve researched us and you resonate with our culture and values. With the capacity to acknowledge and resolve problems, you practice empathy and patience with coworkers.

 

Responsibilities

• Work directly with stakeholders to design robust systems supporting day-to-day business needs.
• Create a robust test suite for existing and future business logic. 
• Create and integrate third-party/SaaS APIs into business systems.
• Conversion of synchronous web utilities to asynchronous and stateful services. 
• Participate in code reviews and other engineering initiatives and deliverables.
• Be able to clearly articulate technical, architectural, and/or organizational problems and propose solutions to people who are not part of the Development Team.
• Participate in the Development, Operations, and Product Circles to continuously improve products and best practices.

Role Objectives

• Improve the approachability of the core product and supporting code bases
• Solve scaling bottlenecks in critical services
• Advocate for and strengthen best practices within engineering and companywide

Appy for Software Developer – US

Apply for Software Developer – IE